Who we are
At Vinlash, we are a dedicated team of professionals passionate about the beauty industry. With years of experience in eyelash products manufacturing and private labeling, we’ve become a trusted partner for businesses seeking high-quality lash extensions and comprehensive private-label solutions
Information We Collect
We may collect various types of information, including:
- Personal Information: This includes your name, email address, phone number, and other identifying information provided when you contact us or use our services.
- Usage Data: We may collect data about how you interact with our website and services, such as your IP address, browser type, pages visited, and the duration of your visit.
How We Use Your Information
We use your information for the following purposes:
- To Provide Services: We use your personal information to respond to your inquiries, process orders, and deliver products and services.
- To Improve Our Services: We analyze usage data to enhance our website, products, and services, making them more relevant and user-friendly.
- Marketing and Communication: We may send you promotional emails or updates about our products, but you can opt out at any time.
- Legal Obligations: We may use your data to comply with legal requirements, resolve disputes, and enforce our policies.
- Essential Cookies: These cookies are necessary for the basic functionality of our website. They enable you to navigate our site, access secure areas, and make use of essential features.
- Performance Cookies: We use performance cookies to collect information about how you use our website, such as which pages you visit most frequently. This data helps us optimize our website’s performance and improve user experience.
- Functionality Cookies: Functionality cookies allow us to remember your preferences and provide enhanced features. For example, we may use these cookies to remember your language preferences or login details.
- Analytics Cookies: We utilize analytics tools like Google Analytics to gather information about the traffic to our website. These cookies help us understand user demographics and behavior, enabling us to make informed decisions about site improvements.
Data Sharing and Disclosure
We may share your information with trusted third parties, including:
- Service providers who assist us in operating our website and delivering services.
- Legal authorities when required by law or to protect our rights and the safety of others.
How long we retain your data
At Vinlash, we retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. The specific retention period may vary depending on the type of data and the purposes for which it is processed. Here are some key considerations regarding data retention:
- Customer Data: We retain personal data related to customer accounts and transactions for as long as you have an active account with us and as long as it is necessary to provide you with our products and services. If you close your account, we may retain your data for a reasonable period to fulfill any legal obligations, resolve disputes, or enforce agreements.
- Marketing Data: If you have provided consent for marketing communications, we will retain your data until you unsubscribe or withdraw your consent. Once you opt out, we will promptly remove your data from our marketing lists.
- Inquiries and Support: Data related to inquiries, customer support interactions, and feedback may be retained for a reasonable period to address your concerns, improve our services, and ensure quality customer support.
- Legal and Regulatory Requirements: We may retain certain data to comply with legal, regulatory, or contractual obligations, as well as to protect our rights, resolve disputes, and enforce our policies.
- Analytics Data: Data collected for analytics purposes is generally retained for a reasonable period to analyze website performance, improve user experience, and make informed business decisions.
- Inactive Accounts: If your account remains inactive for an extended period, we may retain your data for archival purposes or to fulfill legal obligations, but we will take measures to protect your privacy.
Please note that while we strive to maintain the accuracy and relevance of your data, it is your responsibility to keep your personal information up to date and accurate. You may also have the right to request the deletion of your data under certain circumstances, as outlined in our “Your Data Rights” section.
If you have any questions or concerns about the retention of your personal data, please feel free to contact us through the information provided in our “Contact Us” section. We are committed to handling your data with care and in compliance with applicable privacy laws and regulations.
What rights you have over your data
You have the right to:
- Access and review your personal information.
- Correct or update your data.
- Delete your data, subject to legal obligations.
- Opt out of marketing communications.
Where your data is sent
At Vinlash, we take your privacy seriously and ensure that your data is handled securely and responsibly. As part of our commitment to providing you with the best products and services, we may share your data with trusted partners and service providers for specific purposes. Here’s how and why your data may be shared:
- Third-party Service Providers: We may engage third-party service providers to assist with various aspects of our business operations, such as website hosting, payment processing, shipping, and marketing. These service providers may have access to your data only to the extent necessary to perform their services on our behalf and are contractually obligated to protect your data and adhere to applicable data protection laws.
- Shipping and Logistics: To fulfill your orders and deliver our products to you, we may share your shipping address and contact information with reputable shipping carriers. This information is shared to ensure the timely and secure delivery of your purchases.
- Marketing and Analytics: We may use third-party tools and platforms for marketing and analytics purposes to better understand customer behavior and preferences. These tools may collect and analyze data related to your interactions with our website, products, and marketing communications. This data is used to enhance your experience and tailor our marketing efforts.
- Legal and Regulatory Requirements: In certain circumstances, we may be required to disclose your data to comply with legal, regulatory, or law enforcement requests. We will only do so when necessary and in accordance with applicable laws and regulations.
- Business Transfers: If Vinlash undergoes a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity as part of the transaction. We will notify you of any such transfer and any changes to our privacy practices.
- International Data Transfers: Some of our third-party service providers and partners may be located outside your country or the European Economic Area (EEA). In such cases, we take appropriate measures, such as standard contractual clauses or other legal mechanisms, to ensure that your data remains protected and in compliance with applicable data protection laws.
Rest assured that we only share your data with trusted partners and service providers who are committed to maintaining the confidentiality and security of your information. Your data is shared solely for legitimate business purposes and is never sold to third parties for marketing purposes.
If you have any questions or concerns about how your data is shared or if you would like more information about the specific data sharing practices related to your interactions with Vinlash, please don’t hesitate to contact us using the information provided in our “Contact Us” section. Your privacy is important to us, and we are dedicated to safeguarding your data throughout its journey.